Privacy Policy

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD DIAL “911” IMMEDIATELY.

Please review this privacy policy before using our website or submitting any personally identifiable information. It explains how we collect, use, disclose, and protect your personal data.

At With Connection LLC, your privacy is a top priority. By providing personal information through our website, you acknowledge that you have read and understood this policy and consent to the collection, use, processing, and storage of your information as described here.

Some parts of this policy may not apply to personal information you share with us through other means, such as phone calls or postal mail. This website is intended for users located in the United States, and this policy is governed by U.S. law.

This privacy policy is part of the With Connection LLC Terms and Conditions, which apply to your use of this website and our other online platforms.

In addition, we adhere to the National Association of Social Workers (NASW) Code of Ethics. This privacy policy covers personal information collected in all interactions with With Connection LLC, including visits to our website and social media pages, purchases of our products or services, and communications with our office.

Privacy Policy Consent

This website and its content are owned and operated by Katie Statman-Weil of With Connection LLC (“With Connection,” “the Company,” “we,” “us,” or “our”). The terms “you” and “your” refer to any user or visitor of this website.

This Privacy Policy explains how we collect, use, process, and share information, including personally identifiable information (“Personal Data”), when you access or interact with our website. We will only use or share your information as described in this Privacy Policy. All data collected through this website is used solely for the purposes outlined here and in our Terms of Use.

Please read this Privacy Policy carefully. By using this website or any of its content, you agree to the terms of this Privacy Policy—whether or not you have read it. If you provide any Personal Data to us, or if we collect it through your use of the site, that information will be handled in accordance with this policy.

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Continued use of the website after changes are posted constitutes your acceptance of those changes.

Information We Collect and How We May Use It

We collect personal information to provide you with a meaningful, customized experience when you use our website, interact with our content, or engage with us directly. Our goal is to collect only the minimum amount of data necessary to fulfill our obligations to you while continuously improving our services.

Information You Voluntarily Provide

You may voluntarily provide personal information in a number of ways, including but not limited to:

  • Name and Email Address: Collected when you subscribe to our newsletter or fill out a contact form. By providing this information, you affirmatively consent to receive communications from us.

  • Purchases and Payments: When you purchase products or services, we collect your name, billing address, and payment details (including credit card information) to fulfill your order and meet our contractual obligations.

  • Contact Forms and Inquiries: If you reach out to us with a question or comment via our website forms, we collect your name and email address to respond. We may also use this information to send you marketing communications, either with your explicit consent or based on a legitimate interest, such as a relevant prior inquiry.

  • Client Support and Communication: When you contact us by phone, email, or through other channels, we may collect additional information relevant to your inquiry (such as your phone number or mailing address) to better serve you.

Information Collected Automatically or Through Use

We also collect certain information automatically when you interact with our websites, such as:

  • Website activity (e.g., pages visited, time spent on site) to understand which areas of our website, products, and services are most useful to our users.

  • Preferences and behavior patterns that help us deliver a more personalized user experience.

  • Information collected during activities such as online purchases, account registration, surveys, comments on blogs, or signing up for features or email updates.

Public Interactions and Forums

Please note that if you post a comment on our blog, participate in a forum, or use a public chat or bulletin board associated with With Connection LLC, any information you share may be visible to other users. We urge you not to post personally identifiable information in these public spaces that you do not wish to be publicly available.

While With Connection LLC complies with HIPAA regulations and takes every reasonable step to safeguard your private information, we are not responsible for any personally identifiable information you choose to submit in public forums.

How We Use Your Information

We use the information we collect to:

  • Provide and deliver the products or services you request

  • Respond to inquiries or customer support issues

  • Communicate with you, including sending newsletters or marketing emails (with your consent or where we have a legitimate interest)

  • Improve our website, products, and services through audits, research, and analysis

  • Personalize your user experience and present content that is relevant to your interests

Other Information We May Collect

Anonymous Data Collection and Use: To help maintain the quality and performance of our Website, we may collect anonymous traffic data such as your IP address. This data helps us diagnose server issues, administer the Website, understand which areas are most frequently visited, and tailor content to user preferences. An IP address is a numerical label assigned to devices connected to the Internet. While it does not personally identify you, it provides valuable insights for marketing and service improvement. We do not track your activity on other websites. Anonymous traffic data may be shared with our business partners or advertisers in aggregate form, which does not include any personally identifiable information.

Use of "Cookies": We may use standard browser “cookies” to enhance your experience on our Website. Cookies are small data files stored on your device by your web browser. They allow us to recognize returning users and tailor content accordingly. We do not store any personally identifiable information in cookies, nor do we use other data capture technologies beyond cookies. You may choose to disable cookies in your browser settings; however, doing so may affect the functionality and performance of certain features on our Website.

We Protect Your Information

With Connection LLC takes your privacy very seriously. With Connection LLC does not sell or rent your contact information to other entities. With Connection LLC does not disclose any personal information to third parties without getting your written permission in advance.

Within With Connection LLC

To help us deliver high-quality service, your contact information may be shared within the With Connection LLC team, including technical and legal personnel, all of whom are committed to protecting your data in accordance with this Privacy Policy.

We use your personal information to:

  • Respond to your inquiries and fulfill your requests

  • Provide you with our products and services

  • Maintain accurate internal records

  • Combine and analyze information collected at different times or through different methods (such as form submissions or website usage) to improve our services and communications

We may also send you updates and promotional materials—such as emails, mailings, or other messages—about our products, services, events, or those of trusted partners that we believe may be of interest to you. You can opt out of receiving these communications at any time by contacting us or using the unsubscribe link included in the correspondence.

Additionally, we may analyze user behavior, both individually and in aggregate, to better understand engagement with our websites and email communications, and to improve the relevance and effectiveness of our content.

With Our Service Providers and Vendors

At times, With Connection LLC may need to share certain personal information with trusted third-party companies that perform services on our behalf. These partners help us deliver products and services to you and may assist with functions such as:

  • Processing payments or extending credit

  • Fulfilling orders and coordinating deliveries

  • Managing customer accounts and enhancing client data

  • Providing customer support

  • Conducting satisfaction surveys or research

  • Assessing interest in our services

These third-party providers are contractually obligated to safeguard your personal information and to use it solely for the purpose of providing services in accordance with With Connection LLC’s privacy policies and standards. Without this sharing of information, we would be unable to provide many of our core services, including order fulfillment and customer support.

We may also share aggregated, non-identifiable data—such as general website usage statistics or demographic trends—with third parties. This data does not identify any individual and is used strictly to better understand user engagement and improve our offerings.

Legal and Ethical Disclosures

With Connection LLC may disclose personal information only under the following circumstances:

  1. When there is reasonable suspicion of child or elder abuse

  2. When there is a credible threat of harm to self or others

  3. When required by a court order or legal process

Additionally, if we have reason to believe someone is engaging in activities that pose a risk to our rights or property, other users, or public safety, we will evaluate the situation in accordance with HIPAA regulations and the National Association of Social Workers (NASW) Code of Ethics. We may consult legal counsel and take appropriate action to address the concern.

Integrity of Your Personal Information

With Connection LLC is committed to maintaining the accuracy, completeness, and relevance of your personal information for the purposes for which it is used. You have the right to access and correct the personal information you’ve provided to us. You may also request a copy of your personal data, along with a summary of your interactions with our therapists and support team, by contacting us directly.

While we take reasonable measures to protect the security and integrity of your sensitive information, please understand that no system or method of data transmission over the internet can be guaranteed to be 100% secure. As the internet is an open and global communications platform, information transmitted via email or contact forms on our website may be vulnerable to unauthorized access during transmission.

Important Security Notice:
We strongly advise you not to send sensitive information—such as credit card numbers, Social Security numbers, passwords, or similar data—through email or contact forms. These communication methods are not encrypted, and a third party could intercept or access your information in transit.

With Connection LLC is not responsible for any unauthorized access or disclosure resulting from transmission errors or the actions of third parties. In the unlikely event that we believe the security of your personal information has been compromised, we will take appropriate steps to investigate and, if necessary, notify you as soon as reasonably possible. If we have your email address, you agree that we may use email as the method of notification.

Children’s Online Privacy Protection Act Compliance

With Connection LLC do not collect any information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). Our Website and its content is directed to individuals who are at least 18 years old or older.

We recognize that parents, guardians, or other adults may contact us to inquire about services or products for the entire family including minors. We do not knowingly collect personal information from children under 18 years of age but because some information is collected electronically, it can appear to be the personal information of an adult and will be treated as such by this privacy policy. If a child under 18 submits personal information to With Connection LLC and we learn that personal information is the information of a person under 18 years of age, we will attempt to delete the information as soon as possible.

Right to Opt-In and Opt-Out

You have the right to control how your personal information is used, including the ability to “opt-in” or “opt-out” of certain communications. When providing personal information on our website, you may be given the option to choose whether or not you wish to receive promotional or informational messages from us.

You can opt out of marketing or general email communications from With Connection LLC at any time by clicking the unsubscribe link included in our emails, or by emailing us directly at Katie@WithConnectionPDX.com with a request to be removed from some or all communications.

Please note, however, that you cannot opt out of essential communications related to your relationship with us. This includes emails or messages concerning account activity, purchases, workshop registrations, appointment scheduling, or other necessary service-related communications.

We are committed to respecting your preferences and will make every effort to honor your communication choices promptly.

Link Information

We strive to link only to reputable websites that we believe uphold ethical business and privacy practices. However, when you visit our website, you may encounter links that direct you to third-party websites, blogs, or other digital platforms not operated or controlled by With Connection LLC.

Please be aware that these external sites may collect personal information or pose security risks. With Connection LLC is not responsible for the content, privacy practices, or security measures of any third-party websites. The policies and practices governing those sites are entirely their responsibility.

We strongly encourage you to review the privacy policy of any external website you choose to visit through a link on our site before providing any personal information.

Business/Professional Practice Transfer

In the event that With Connection LLC or its assets are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, user information may be one of the transferred assets.

Data Controller and Processors

We are the data controllers as we are collecting and using your Personal Data.  We use trusted third parties as our data processors for technical and organizational purposes, including for payments and email marketing. We use reasonable efforts to make sure our data processors are GDPR-compliant.

Privacy Policy Changes

With Connection LLC reserves the right to change or update this privacy policy, or any other of our policies or practices at any time without notice. Any changes or updates will be effective immediately upon posting to this website. Under certain circumstances, we may also elect to notify you of changes or updates to our privacy policy by additional means, such as posting a notice on the front page of our website or sending you an e-mail. We encourage you to review this privacy policy often for changes.

If you have any questions or comments regarding our privacy practices, you may contact us at:

With Connection LLC

2154 NE Broadway Suite 110, Portland, OR 97232
Phone: 503-473-2081
email: Katie@WithConnectionPDX.com